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Sandbox Companies (Demo & Trial Tenants)
A sandbox company is a complete, private Veriprompt tenant that is created for you on demand and disappears again after a set time. It arrives already full of realistic content — projects, prompts, routing policies, providers, and weeks of backdated cost and usage history — so every dashboard is populated from the first minute instead of showing empty states.
Sandboxes are used for two things:
- Guided demos — your Veriprompt contact mints one before a call so you can follow along in a real product, not a slide deck.
- Self-service trials — you redeem a voucher code or an invite link, become the owner of your own sandbox under your own email address, and explore at your own pace.
Claiming a sandbox
You need either a voucher code (looks like SANDBOX-4F7Q) or an invite link that already contains the code.
- Open the invite link, or go to
https://app.veriprompt.tech/sandbox/claimand type your voucher code. - Enter your work email address.
- Check your inbox for the 6-digit verification code and enter it. The code is valid for 15 minutes; you get five attempts.
- Click Verify & sign in. Your sandbox is provisioned and you are signed straight into it as the owner — there is no password to choose and no separate registration step.
A few rules keep vouchers honest:
- One active sandbox per email address. Claim again while yours is still alive and you are simply pointed back to it.
- Each voucher has a limited number of redemptions and its own expiry date.
- Email verification is mandatory — it is what anchors the one-per-email rule.
If a code is rejected, it has usually been fully redeemed, expired, or revoked. Ask your contact for a fresh one.
What is inside a fresh sandbox
Your sandbox is a real tenant, so the whole product works the way it does for a paying customer:
- Projects and prompts with version history, ready to edit or fork.
- Routing policies and several configured providers, so provider selection, failover, and circuit breakers visibly do their job.
- Around a month of backdated usage and cost history, so Analytics, Cost Intelligence, and Sherlock have something real to show.
- Extra persona users alongside your owner account, so you can see the platform through a developer's or manager's eyes as well.
You are the owner of the tenant. Invite nobody or invite colleagues — it is yours for its lifetime.
Simulated AI, real pipeline
To keep sandboxes free to run, AI execution inside them defaults to a simulated provider. That is the only simulated part: requests still travel the full gateway path — quota checks, routing policy resolution, provider selection, execution, metering, telemetry — so routing decisions, cost accrual, and analytics all behave genuinely. Only the model call itself is faked, and it returns plausible, streaming responses rather than canned text.
The simulated providers are deliberately given different fabricated prices, so you can watch the routing engine choose between them and see per-provider cost differences show up in reporting. All of that money is imaginary.
The live AI allowance
The Chat Terminal gets a small allowance of genuinely live AI so the product feels real. It is capped in hard currency (typically around one dollar per sandbox) on a low-cost model.
When the allowance is used up, chat does not break — it falls back to the simulated provider and shows a persistent banner:
Demo AI limit reached — responses are now simulated.
Everything else in the product keeps working exactly as before. If you need more live AI to evaluate quality, ask your contact — they can raise the cap or mint you a fresh sandbox.
Limits you will notice
Sandboxes are demo tenants, not free production accounts. A few things are intentionally closed:
| Area | In a sandbox |
|---|---|
| Gateway API keys | Cannot be created. Sandboxes are for the UI; API integration needs a real account. |
| Bring Your Own Key (BYOK) | Provider-credential management is unavailable. |
| Batch jobs, agents, evals, prompt optimizer | Run against the simulated provider only. |
| Single Sign-On | Not available in sandbox tenants. |
| Request and token quotas | Small, sized for hands-on exploration rather than load testing. |
Your sandbox is also excluded from platform-wide analytics — nothing you do in it affects real customer reporting, and nothing from real tenants leaks into yours.
Lifetime and expiry
Every sandbox has a time to live, set when the voucher was minted (seven days by default). The remaining time is visible in the app.
- At expiry, the sandbox is suspended. Sign-in stops and all active sessions end.
- 48 hours later, it is permanently deleted along with its content and its users.
The 48-hour gap is a deliberate grace period: if you need more time, ask your Veriprompt contact before it elapses and they can extend the TTL or revive a suspended sandbox. Once the deletion runs, the tenant is gone and cannot be restored.
Do not put real data in a sandbox
A sandbox is designed to be thrown away. Treat everything you create in it as temporary, and keep production prompts, customer content, and anything confidential out of it.
Moving to a real account
Nothing carries over automatically — a real tenant is provisioned separately. Before your sandbox expires:
- Export what you want to keep. Prompts and routing policies can be exported from their respective screens; usage and cost data can be exported from Analytics.
- Write down the shape of your setup — which routing policy won, which providers you want, which packages you need.
- Talk to your contact about a trial or paid tenant. They can also extend the sandbox to bridge the gap.